Not what you had in mind? Not a problem. Our customers continue to be our top priority. Marshalls will gladly take back most unwashed and unused merchandise as outlined in our return policy.
Return To Store
Free returns to any Marshalls store! Bring your shipping email as your receipt for online orders.
Find A Store Near YouReturn By Mail
Place items in the original packaging and use the provided shipping label.
Contact UsReturn Policy Information
Items Purchased In Stores:
- You may return Merchandise purchased in-store to any open Marshalls store within 30 days of purchase.
- Our return policies are always subject to local, state and federal restrictions.
- All other terms of our standard Return Policy apply.
Returns By Mail:
- You may return Merchandise purchased online to any open Marshalls store within 40 days of your order date. Alternatively, merchandise purchased online can be returned using our return-by-mail option.
- Our return policies are always subject to local, state and federal restrictions.
- All other terms of our standard Return Policy apply.
- Oversized items, based on size and/or weight of the product, may have a shipping surcharge cost in addition to standard delivery and processing charges. Shipping and handling costs and shipping surcharges are non-refundable.
Return Policy For Items Purchased Online Return Policy For Items Purchased In Stores